Wholesale Terms & Conditions
WHOLESALE TERMS & CONDITIONS
Please read these terms and conditions carefully.
Bubba Deluxe withholds the rights to change these Terms & Conditions without prior notice. In this document the terms, “retailer” or “stockist” refers to our wholesale customers who have an approved, registered wholesale account with Bubba Deluxe.
When registering for a Bubba Deluxe wholesale account, please provide all required information within the application form. An account will not be approved unless all information is provided.
Bubba Deluxe reserves the right to cancel any account that was approved in error or where false or misleading information was provided to Bubba Deluxe. For any misuse of wholesale accounts, Bubba Deluxe is entitled at any time for reasons of its own to suspend the use of a wholesale account.
Any account opened for purchasing items for personal use will be cancelled immediately. Once an application has been lodged and the retailer has provided the relevant information, Bubba Deluxe will decide whether or not to approve an account within 72 hours. The right to retail the products of Bubba Deluxe is at the sole discretion of Bubba Deluxe. These Terms and Conditions apply to all items supplied by Bubba Deluxe within the context of Wholesaling.
All items advertised with wholesale prices within the Bubba Deluxe wholesale portal are considered an offer to the retailer to purchase the items using their Bubba Deluxe wholesale account. No contract exists between Bubba Deluxe and the retailer until Bubba Deluxe has received and accepted the wholesale order after it has been paid in full.
When wholesale orders are placed the retailer will receive an email confirming this. Bubba Deluxe reserves the right to cancel the contract of sale if the payment for orders is not received in full before the shipping date where the bank deposit (EFT) payment method was selected at checkout.
All orders are final. We do not accept returns/offer refunds for change of mind on wholesale orders. Refunds/Replacements will only be given for Goods that are deemed faulty by Bubba Deluxe.
You agree to not sell our products on e-Commerce Marketplaces such as eBay, Catch, Amazon, Facebook Marketplace, Gumtree etc and their affiliated partners.
You also agree not to sell our products at local market stalls, pop up shops or expos and other industry events. Wholesale accounts with no purchase history inside 6 months may be deactivated and or removed.
Liability
Bubba Deluxe shall not be liable:
- Where you have altered or modified the Goods, misapplied the Goods, not followed our instructions in respect to the Goods or have subjected them to unusual or non-recommended use or handling;
- For defects in any Goods manufactured by any Third Party;
- For loss or damages caused wholly or partly by any factors beyond our control, including, without limitation, any loss resulting from a delay in production or supply of the Goods;
- For any indirect or consequential loss of any kind
Product Listing & Intellectual Property
When listing our products on your store’s website, our brand name “Bubba Deluxe” must be clearly visible on the product page of every item you are retailing. Please use the recommended product descriptions and images we have for each product from our online store’s product pages. You will also be invited to access a shared document cloud service at the time of your account registration. Our images are and always will remain the intellectual property of Bubba Deluxe. You are not permitted to filter or modify any images or content in anyway shape or form. Our content can only be used for the purposes of selling the products in your online store and cannot be used for the purposes of advertisements or marketing campaigns without prior consent. We need to ensure consistency in the way our products are presented for sale across all our stockists. You may use our content for the purposes of posting across your social media accounts.
Pricing
All products need to be listed at the same RRP (recommended retail price) or above, as shown on our website for each product. You are welcome to have intermittent sales on the items you wish to retail, however the minimum advertised RRP must remain the same across all retailers to ensure fairness and good business practice. All prices are in Australian Dollars (AUD) and are inclusive of GST. Wholesale prices are subject to change without notice.
Ordering
$300 minimum spend per order, unless otherwise agreed. Our preferred payment methods are Credit Card, PayPal and direct bank deposit as payment for wholesale orders.
Shipping
Shipping prices are calculated automatically by weight or volume at checkout. With secondary shipping invoices being sent manually via Xero. Processing of orders will begin only after receiving full payment, unless otherwise agreed. Shipment tracking number and notification will be sent via email once items are dispatched. Bubba Deluxe cannot be held responsible for any delays in delivery caused by freight companies or intermediaries used. This includes shipping delays due to unforeseeable circumstances such as COVID-19 or government-imposed restrictions. Retailers may choose to use their own shipping service where we can advise of cargo dimensions and weight. Couriers may collect freight from our warehouse within business hours. Orders are considered delivered in full once the freight is collected from our warehouse if retailers choose to use their own shipping service.
Quality of Service
The retailer is required to offer a good level of service to their customers and are bound by the laws of the ACCC. In the event damage has been done to the reputation of Bubba Deluxe and its products due to the retailer’s negligence and lack of providing a reasonable quality of service, Bubba Deluxe reserves the right to rectifying the situation directly with your customer (end user). Any costs associated with the remedy may be charged to the retailer.
BY TICKING THE TERMS AND CONDITIONS CHECK BOX, COMPLETING AND SUBMITTING THE WHOLESALE REGISTRATION FORM, YOU ACKNOWLEDGE THAT ALL DETAILS HEREIN ARE CORRECT AND THAT YOU AGREE TO THE TERMS AND CONDITIONS ABOVE AND THE TERMS AND CONDITIONS AND OTHER RELATED POLICIES AS PUBLISHED ON BUBBA DELUXE WEBSITE